Terms and conditions of booking
Bookings are accepted on these terms and conditions only. No condition may be added, omitted or altered unless we have agreed it in writing with you. Any addition omission or alteration that we may agree does not affect any other term or condition. When you pay the deposit, you will be deemed to have read and accepted these terms and conditions.
Once a booking has been accepted you must immediately pay the deposit that we have agreed. Until we have received the deposit, we are under no obligation to carry out any of our obligations. You must pay us the balance of the Price agreed on invoice in full on the date when the Event is to take place. If you do not do so we will not have any liability to you, and if we so decide we shall be entitled in our absolute discretion to forfeit the whole or part of the deposit.
If you cancel this booking: The deposit is none returnable Any cancellation must be notified to us in writing by email. The Price is based on a recording time agreed on the booking form. In the event of exceeding the times stated there will be a charge payable. We will make every reasonable effort to secure a replacement cameraman if for any reason the cameraman is unable to carry out the engagement.
Although we will use every reasonable effort to record significant parts of the Event (including any part of the ceremony) the decision as to what is comprised in the recording is in our absolute discretion. We can give no assurance that we will successfully record any particular aspect of the Event (even though you may have asked us to do so), and any failure by us to capture any particular aspect of the Event or failure does not give you any right to refuse to pay the Price or obtain a refund.
When you enter into this booking you accept that we cannot accept any liability whether it is a financial or any other kind of loss, which arises either as a direct result or as an indirect result or as a consequence of any failure by us of our obligations to you in this booking except for our obligation to return all or part of any sums that you have paid to us in accordance with these conditions. We do not exclude our liability to you for any death or personal injury or damage to property that may have been caused by our negligence or that of any of our employees in so far as it possible to do so. Although these exclusions or limitations may appear to be comprehensive you agree that it is fair and reasonable for us to limit our liability. This is because if we were to accept additional liability we would need to insure against that liability or loss which will then increase our prices. You accept that you understand this and agree that it is reasonable to us to limit our liability in this way.
Ownership of the Master Tape and copyright
The master tape remains our property. Copyright in the master tape is vested in us.
This means that:
We reserve the right after you have received your copy of the videotape, to show the tape or part of it to any prospective client who may wish to see a sample of our work, or to enter the tape into competitions or use extracts in our show reel, Website and facebook page.
If you ask us to provide any extra services after you have agreed and deposited for a Booking, these may be subject to additional payments which we will agree with you. Those extra services will, if accepted by us, be carried out on the basis of these terms and conditions
Please note that it is your responsibility to obtain the consent from the owners of the venue where the Event is being held and all other persons involved in the Event, such as any person conducting the ceremony, the choir organist and other musicians to record the Event before it takes place and to pay any fees charged by them. If you fail to do so, this may mean that we are unable to record the ceremony or the Event or release the tape to you until that consent (which is required for copyright reasons) has been obtained.
The DVDs and albums should be ready for collection or delivery within two to four months of the wedding date, depending upon workload. Any delay from customer side in providing us any requested information or any special requirements in editing the film or delay due to any balance due is not taken into account.
We will try to agree a schedule of contents of the recording with you. Please note that the contents of that schedule do not form part of our agreement with you.
We are bound to ammend any technical errors i-e mispelled names etc. We will not ammend any art work or where it comes to personal liking of effects, background music etc. We would be happy to ammend footage according to your taste (inclusion or exclusion of specific parts, background music etc) at an extra cost which will be agreed between both of us to cover editor's time.
Although we post your DVD's by recorded delivery, it is your responsibilty to make sure you have received/collected your film within 6 months from the wedding day. We do not take any responsibilty of your data after that time unless you have informed us in writing by e-mail.
Although we make every effort to be at the venue before the agreed time. In case of any delay due to no fault of our own, i-e any major traffic accident on motorway, adverse weather condition etc, we will take no responsibility but would cover agreed number of hours
If we did not turn up to cover the event, your deposit will be refunded in full.
Providing parking at the venue is customers responsibility.
We will use all reasonable efforts to deal with any complaint promptly and if it is something that is justified and we can remedy, we will do so. If we do not consider your complaint to be valid then we will tell you promptly.